Many businesses still wonder if they need an ISO 9001 accreditation despite knowing its many benefits. It has been seen that a huge difference happens to small or big businesses when they implement the ISO 9001 management standard.
A world without quality management systems is not a good place to live in. Unimproved standards would remain with businesses as they churn out bad products. Learning from their mistakes will not be the standard practice of various businesses and industries.
The international standard set by ISO 9001 enables companies to implement quality management systems to improve the quality of life for people across the globe. This makes the ISO 9001 accreditation the most widely used and well-known quality management standard in the world.
Why is an ISO 9001 Accreditation Important?
The significant difference an ISO 9001 accreditation does for various companies in terms of quality management standards has made industries go for it. The multiple benefits gained by companies with ISO 9001 accreditation include:
Increased profit and revenue
Companies that create and develop quality products are the ones customers want. Companies showing ISO 9001 accreditation are seen not only as reliable; customers pay 7% more on their products than companies without an ISO 9001 accreditation.
Not only is quality control addressed by ISO 9001; it also includes a more comprehensive framework for all key processes of companies. The broad sweep of ISO 9001 provides improved services and production resulting in high-quality services and products. Better integrated and effective processes are the expected results with the systematic and holistic approach provided by the ISO 9001 to all the processes of companies.
Commitment to quality
Companies and industries investing in an ISO 9001 accreditation put across their commitment to quality in their services and products. A better perception with customers is achieved by companies showing their ISO 9001 accreditation. Marketing and advertising become more credible with businesses marked with an ISO 9001 accreditation.
Rejected products that need repairing and reworking can cost businesses in terms of profit and revenue. The outdated inventory that often results in recall products is not only a lost opportunity; it makes customers dissatisfied and angry.
Lesser problems and rework are achieved by companies improving the quality of their management with ISO 9001. Improved bottom line and lower costs are the positive results with error-free and efficient operational processes.
This win-win situation for both the company and its customers becomes possible with ISO 9001.
Boost customer satisfaction
Customers become happier with a company that provides efficient and quality services and products all the time. It has been found that customers are more satisfied with companies going through the process of ISO 9001. The ultimate benefit is enhanced customer loyalty that does not mind paying more for high-quality services and products.
Improved order processes
Improved order processes are one of the best benefits gained by companies that are ISO 9001 certified. The smooth order processes prevent misunderstandings between customers and businesses. Enhanced customer interaction is achieved when the operations of a company run efficiently at all times.
Businesses want to achieve two things: customer satisfaction and increased revenues. All this becomes possible with an ISO 9001 accreditation.